Frequently Asked Questions About Glenwood Laundromat
Questions about Wash&Pack?
What is Wash&Pack?
Wash&pack is where we wash, dry and pack the clothes. The clothes will not be folded but instead sorted, laid out to avoid wrinkles and packed by 2-4 folds.
What detergents and softeners do you use in Wash&Pack?
Wash&Pack includes Ariel detergent free of charge. You can view the full price list here.You can also include you own and we will return the unused portion back to you. There is no additional charge for sending your own.
What if i want to have my clothes separated?
There is a 15 cent per pound surcharge for separating clothes and an additional $3.50 charge for washing and packing it separately up to 20 pounds. If you separate the clothes on your own, you will not be charged the separation fee but the extra machine charge will apply.
What is the order minimum for wash&pack?
There is a $20 order minimum for all pick up and delivery orders. The in store minimum varies from time to time and is as low as $6.
Questions About the Self-Serve Laundromat:
How long have you been in business?
We have been in business for 8 years and counting!
What are your hours?
We are open from 7 a.m. to 9 p.m. Last wash is 7:30 p.m.
How much soap should I use?
Use a little bit over recommended by the manufacturer.
How much do you fill up each machine with clothes?
80% capacity so they can move freely inside.
Do you have any large machines for comforters?
Yes, we have a 60 pound machine that can easily hold any comforter.
Do you take credit cards?
Yes we accept all major credit cards.
Questions About Wash and Fold:
What type of payments do you accept?
We accept cash and all major credit cards.
Do you do dry cleaning?
Yes, we do dry cleaning. Please bag it separately from the wash and fold.
Do you wash clothes with special instructions?
Absolutely. We will wash your clothes the way you want them washed.
Is there any other alternative to wash and fold?
Yes, we created a service called wash and pack as an alternative option. We wash and dry your clothes and put them in a bag without folding the clothes. This is an inexpensive option for those who are unable to go to a laundromat and wash their clothes on their own.
Is there a order minimum?
There is a $20 order minimum for all pick up and delivery orders. In-store order minimum varies from time to time from as low as $6.
Questions About Pickup and Delivery:
What days do you do pickup and delivery?
We do pickup and delivery on Monday, Wednesday and Friday.
Do you serve my area?
If you are nearby, even if you aren't on our list of areas, reach out to us and we might be able to make an exception.
Do I call each time I need laundry service?
No, simply go online and select the pickup and delivery day and time most convenient for you. You can sign up for weekly or bi-weekly service.
Do I have to be home when you pick up or deliver my clothes?
No, contactless pick up and delivery is in place.
When do I get charged?
You won't be charged until after your order is completed.